Protect Your Cash Flow
Trade Credit Insurance
Protect your cash flow from customer insolvency or non-payment. Covers domestic and export receivables for businesses of all sizes.
Why Trade Credit Insurance Matters
For most NZ businesses, accounts receivable is one of the largest assets on the balance sheet — yet it's often completely uninsured. When a customer fails to pay due to insolvency, protracted default, or political risk (for exporters), the impact on cash flow can threaten your own business's survival. Trade credit insurance protects your receivables against non-payment, giving you the confidence to trade on credit terms, extend into new markets, and grow your business without the fear of a single bad debt bringing everything down.
What We Cover
Our trade credit programmes cover your entire receivables ledger or specific large buyers — depending on your risk profile and commercial needs.
Cover Types
Who Is This For?
Why Exclusive Insurance Services?
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What Insurers Typically Need
Information an insurer may require
Underwriters generally ask for the following when quoting or renewing this class of risk. Being ready with accurate information usually improves outcomes on price and wording.
Turnover split by domestic vs export and by industry sector
Debtor ledger: number of buyers, top-10 concentration and average payment terms
Bad-debt history over the last 3–5 years and any current arrears
Credit-management processes: limits, collections, dispute resolution
Standard payment terms and any retention-of-title / security arrangements
For exporters: countries traded with and any political-risk exposure
When Something Happens
Claims considerations
We help manage the claims process from notification through to settlement, coordinating with you, the insurer and other parties involved and advocating for your interests throughout. Things that commonly affect a claim in this area:
Trade-credit policies require early notification of overdue accounts — waiting until protracted default crystallises usually reduces recovery.
Retain evidence of the debt: purchase orders, delivery dockets, invoices and any dispute correspondence.
Policy limits and buyer-specific credit limits are separate — a single large loss can exhaust the buyer limit even when the whole-turnover limit remains.
For export claims, currency of loss and jurisdiction of the debtor can affect settlement.
Frequently Asked Questions
What does trade credit insurance cover?
Trade credit insurance covers your accounts receivable against non-payment by customers due to insolvency, protracted default (customer simply doesn't pay), or political risk (for export receivables). It typically pays 80-90% of the outstanding invoice value.
Is trade credit insurance worth it for small businesses?
Yes. Small businesses are often more vulnerable to the impact of a single bad debt than large companies. If losing your largest customer's receivable would seriously impact your business, trade credit insurance is a cost-effective protection.
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About this page
Reviewed by Adi Sehgal
Verified adviserDirector & Principal Adviser
This page is general information about the class of cover. Actual cover, terms, premiums, limits, exclusions and eligibility vary by insurer, policy wording, underwriting decision and individual client circumstances. Nothing on this page constitutes personalised financial advice.
