Buildings, Investments & Portfolios

Commercial Property Insurance

Protection for commercial and investment property portfolios, structured to reflect ownership, tenancy, and asset exposure. We align building, loss of rent, and liability risks into a cohesive programme.

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Why Commercial Property Insurance Matters

Commercial property represents one of the largest asset classes in New Zealand. Whether you own a single retail unit, a multi-tenanted office block, or a portfolio of industrial properties, the right insurance programme protects both your asset and your income stream. We work with property owners, investors, body corporates, and property managers to structure cover that accounts for building characteristics, tenancy mix, natural hazard exposure, and business interruption risks. New Zealand's seismic environment makes this particularly important — many property owners discover gaps only after a major event.

What We Cover

Our property programmes are structured around your specific portfolio — considering building type, location, construction materials, tenancy arrangements, and reinstatement values.

Cover Types

Material Damage (Fire, Storm, Impact)

Business Interruption / Loss of Rent

Natural Disaster (Earthquake, Flood)

Body Corporate Cover

Landlord Protection

Glass Breakage

Machinery Breakdown

Public Liability

Statutory Liability

Contract Works (Renovations)

Who Is This For?

Commercial building owners

Property investors and portfolio holders

Body corporates and strata managers

Retail and hospitality landlords

Industrial and warehouse owners

Property management companies

Why Exclusive Insurance Services?

Portfolio-level programmes for cost efficiency

Accurate sum insured calculations (replacement cost basis)

Natural disaster cover with appropriate sub-limits

Claims advocacy for complex property losses

Talk to an Adviser

Get specialist advice tailored to your situation. No obligation, no pressure.

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What Insurers Typically Need

Information an insurer may require

Underwriters generally ask for the following when quoting or renewing this class of risk. Being ready with accurate information usually improves outcomes on price and wording.

Address, construction, occupancy and tenancy mix for each building

Sum insured on a full replacement / reinstatement basis with a current valuation

Natural-hazard exposure: seismic zone, flood, coastal, landslide

Rental roll, lease durations and indemnity period for loss-of-rent

Fire protection: sprinklers, alarms, hydrants and monitored systems

Prior claims history including any earthquake, fire and water-damage events

When Something Happens

Claims considerations

We help manage the claims process from notification through to settlement, coordinating with you, the insurer and other parties involved and advocating for your interests throughout. Things that commonly affect a claim in this area:

Preserve tenancy schedules and lease documents — loss-of-rent settlement depends on them.

Natural-disaster claims can involve EQC, insurer and body-corporate scheme interactions; sequencing matters.

Ensure the sum insured reflects current build costs — underinsurance is the most common reason for a shortfall settlement.

Business-interruption/loss-of-rent indemnity periods must reflect actual re-let and rebuild timeframes, not just the physical repair.

Frequently Asked Questions

What does commercial property insurance cover?

Commercial property insurance covers physical damage to your building and fixed contents from events like fire, storm, impact, and natural disaster. It also covers loss of rental income during repair periods (business interruption) and landlord liability.

Do I need separate earthquake cover in NZ?

Earthquake cover is typically included in commercial property policies in NZ, but often with separate sub-limits and higher excesses. Given NZ's seismic risk, it's critical to ensure your earthquake cover reflects the actual reinstatement cost of your building.

What is a sum insured vs indemnity value?

Sum insured is the maximum amount the insurer will pay — ideally set at the full replacement/reinstatement cost. Indemnity value is the current market value less depreciation. Underinsurance is one of the most common issues we see in commercial property.

Does property insurance cover tenant damage?

Standard property insurance covers accidental damage and insured events, but intentional damage by tenants may not be covered. Landlord protection insurance provides broader cover for tenant-related risks including loss of rent following tenant default.