Tech Companies, SaaS & Startups
Technology & IT Insurance
Cyber, PI, and business insurance for tech companies and startups. We understand the unique risk profile of technology businesses — from IP exposure to data breaches to service delivery failures.
Why Tech Companies Need Specialist Insurance
Technology businesses face risks that traditional insurers struggle to underwrite. Your intellectual property, client data, service availability, and contractual SLAs create a unique exposure profile that generic business insurance doesn't adequately cover. Whether you're a SaaS platform, managed service provider, software developer, or IT consultant, your insurance needs to respond to the actual risks you face — data breaches, service outages, IP infringement claims, and professional negligence. We work with NZ tech companies at every stage to structure programmes that protect both the business and its clients.
What We Cover
Our technology insurance programmes are built around the specific risks of developing, deploying, and supporting technology products and services.
Cover Types
Who Is This For?
Why Exclusive Insurance Services?
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What Insurers Typically Need
Information an insurer may require
Underwriters generally ask for the following when quoting or renewing this class of risk. Being ready with accurate information usually improves outcomes on price and wording.
Fee / revenue split by activity (SaaS subscription, professional services, hardware)
Key client contracts, SLAs, uncapped indemnities and warranty positions
Data volumes handled and jurisdictions (NZ, AU, EU, US)
Security posture: MFA, backup, patching cadence, penetration-testing frequency
Cyber controls: EDR, email filtering, phishing training, incident response plan
Prior claims, breaches, ransomware events and near-miss circumstances
When Something Happens
Claims considerations
We help manage the claims process from notification through to settlement, coordinating with you, the insurer and other parties involved and advocating for your interests throughout. Things that commonly affect a claim in this area:
Cyber and Tech E&O are claims-made — notify circumstances immediately, even before impact is quantified.
Preserve system logs, backups and correspondence — evidence in tech disputes decays quickly.
A single incident often triggers PI, Tech E&O and cyber simultaneously; the notification sequence and reservation of rights matters.
Regulatory notification obligations (Privacy Act 2020, offshore data-subject notices) run in parallel with insurer notification.
Frequently Asked Questions
What insurance do tech startups need in NZ?
At minimum, tech startups need professional indemnity (PI), cyber liability, and management liability insurance. If you handle client data, cyber cover is essential. PI protects against claims from clients if your software or service fails to perform as expected.
What is technology E&O insurance?
Technology Errors & Omissions (E&O) insurance covers claims arising from failures in your technology products or services — including bugs, outages, data loss, and failure to meet contractual specifications. It's the tech-specific version of professional indemnity.
Does cyber insurance cover ransomware?
Most comprehensive cyber policies cover ransomware attacks, typically including incident response costs, data recovery, business interruption, ransom payments (where legal), and notification costs — subject to your policy terms, conditions and limits. We review your cyber cover against the current threat landscape.
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About this page
Reviewed by Adi Sehgal
Verified adviserDirector & Principal Adviser
This page is general information about the class of cover. Actual cover, terms, premiums, limits, exclusions and eligibility vary by insurer, policy wording, underwriting decision and individual client circumstances. Nothing on this page constitutes personalised financial advice.